Amazon’s Alexa covertly recorded and disclosed personal conversation with random contact of the user, as a woman from Portland in Oregon shared a shocking incident happened with her family.
The incident took place two weeks ago with the woman with name Danielle, who recognized the same after receiving a call from an employee of her husband in Seattle, who got an audio file of their personal conversation.
Danielle’s family instantly unplugged all of the devices in the house powered by Amazon Alexa, right after confirming the shared audio file was an indeed recording of the private conversation of their family.
The company explained to the news reports as, “Amazon takes privacy very seriously. We investigated what happened and determined this was an extremely rare occurrence. We are taking steps to avoid this from happening in the future.”
Manufacturing company of the device, Amazon when received the complaint of its well-known and smartest home application, an Alexa engineer apologized the family and convinced them saying that the company focuses at the users’ privacy very earnestly, but this is an extreme rare incident.
Amazon further explained the estimated reason behind the incident that, “Echo woke up due to a word in background conversation sounding like ‘Alexa.’ Then, the subsequent conversation was heard as a ‘send message’ request. At which point, Alexa said out loud ‘To whom?’ At which point, the background conversation was interpreted as a name in the customers contact list. We are evaluating options to make this case even less likely.”
Lea Kawalchuck graduated from the University of Winnipeg 2005. Lea is an island transplant, having grown up in Manitoba. After graduating school, it didn’t take didn’t take her long to decide she wanted to stay on the island Lea has written for several major publications including The Vancouver Sun and the Huffington Post. Lea iis our community reporter and also covers world events.